Shipping Policy
At Knock Knot, we strive to deliver your orders quickly and safely. Please review our shipping policy below for complete details.
1. Shipping Locations
We currently ship across India. For any special shipping requests, please contact our support team.
2. Order Processing Time
All orders are processed within 1–2 working days after payment confirmation. Orders placed on weekends or holidays will be processed on the next working day.
3. Delivery Time
Delivery timelines may vary based on your location:
Metro Cities: 3–5 working days
Non-Metro / Remote Areas: 5–7 working days
Please note that delivery times may be affected by unforeseen circumstances such as weather conditions or courier delays.
4. Shipping Charges
Shipping charges, if applicable, will be clearly displayed at checkout before you complete your purchase.
5. Order Tracking
Once your order is shipped, you will receive tracking details via email or SMS, allowing you to track your shipment in real time.
6. Cash on Delivery (COD)
COD availability depends on your delivery location and order value. If available, it will appear as an option during checkout.
7. Delayed or Lost Shipments
In case of unexpected delays or lost shipments, please contact our customer support team, and we will assist you promptly.
8. Incorrect Address
Please ensure your shipping address is accurate. Knock Knot is not responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.
9. Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with images for quick resolution.
10. Policy Updates
Knock Knot reserves the right to update this Shipping Policy at any time. Any changes will be reflected on this page.