{"id":1537,"date":"2026-01-08T09:15:50","date_gmt":"2026-01-08T09:15:50","guid":{"rendered":"https:\/\/knock.tspl.website\/?page_id=1537"},"modified":"2026-01-08T09:17:39","modified_gmt":"2026-01-08T09:17:39","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/www.knockknothair.com\/index.php\/cancellation-policy\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1537\" class=\"elementor elementor-1537\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-d3845a5 e-flex e-con-boxed e-con e-parent\" data-id=\"d3845a5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61064cf color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"61064cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"126\" data-end=\"252\">At <strong data-start=\"129\" data-end=\"143\">Knock Knot<\/strong>, we understand that plans can change. Please read our cancellation policy carefully before placing an order.<\/p><hr data-start=\"254\" data-end=\"257\" \/><h3 data-start=\"259\" data-end=\"296\">1. Order Cancellation by Customer<\/h3><p data-start=\"297\" data-end=\"428\">Customers may request order cancellation <strong data-start=\"338\" data-end=\"369\">before the order is shipped<\/strong>. Once an order has been dispatched, it cannot be canceled.<\/p><p data-start=\"430\" data-end=\"524\">To request a cancellation, please contact our support team immediately with your <strong data-start=\"511\" data-end=\"523\">order ID<\/strong>.<\/p><hr data-start=\"526\" data-end=\"529\" \/><h3 data-start=\"531\" data-end=\"565\">2. Cancellation After Shipping<\/h3><p data-start=\"566\" data-end=\"727\">Orders that have already been shipped are <strong data-start=\"608\" data-end=\"641\">not eligible for cancellation<\/strong>. In such cases, customers may refer to our <strong data-start=\"685\" data-end=\"711\">Return &amp; Refund Policy<\/strong>, if applicable.<\/p><hr data-start=\"729\" data-end=\"732\" \/><h3 data-start=\"734\" data-end=\"767\">3. Refund for Canceled Orders<\/h3><p data-start=\"768\" data-end=\"823\">If your order is successfully canceled before shipment:<\/p><ul data-start=\"824\" data-end=\"1025\"><li data-start=\"824\" data-end=\"859\"><p data-start=\"826\" data-end=\"859\">A full refund will be initiated<\/p><\/li><li data-start=\"860\" data-end=\"924\"><p data-start=\"862\" data-end=\"924\">Refunds will be processed to the <strong data-start=\"895\" data-end=\"922\">original payment method<\/strong><\/p><\/li><li data-start=\"925\" data-end=\"1025\"><p data-start=\"927\" data-end=\"1025\">Refund processing time may take <strong data-start=\"959\" data-end=\"979\">5\u20137 working days<\/strong>, depending on your bank or payment provider<\/p><\/li><\/ul><hr data-start=\"1027\" data-end=\"1030\" \/><h3 data-start=\"1032\" data-end=\"1068\">4. Cash on Delivery (COD) Orders<\/h3><p data-start=\"1069\" data-end=\"1207\">COD orders can be canceled <strong data-start=\"1096\" data-end=\"1120\">before shipment only<\/strong>. Refusal of delivery without prior cancellation may result in future COD restrictions.<\/p><hr data-start=\"1209\" data-end=\"1212\" \/><h3 data-start=\"1214\" data-end=\"1247\">5. Cancellation by Knock Knot<\/h3><p data-start=\"1248\" data-end=\"1305\">Knock Knot reserves the right to cancel any order due to:<\/p><ul data-start=\"1306\" data-end=\"1415\"><li data-start=\"1306\" data-end=\"1332\"><p data-start=\"1308\" data-end=\"1332\">Product unavailability<\/p><\/li><li data-start=\"1333\" data-end=\"1362\"><p data-start=\"1335\" data-end=\"1362\">Pricing or listing errors<\/p><\/li><li data-start=\"1363\" data-end=\"1381\"><p data-start=\"1365\" data-end=\"1381\">Payment issues<\/p><\/li><li data-start=\"1382\" data-end=\"1415\"><p data-start=\"1384\" data-end=\"1415\">Suspected fraudulent activity<\/p><\/li><\/ul><p data-start=\"1417\" data-end=\"1494\">In such cases, a full refund will be issued if payment has already been made.<\/p><hr data-start=\"1496\" data-end=\"1499\" \/><h3 data-start=\"1501\" data-end=\"1522\">6. Policy Updates<\/h3><p data-start=\"1523\" data-end=\"1626\">Knock Knot may update this Cancellation Policy at any time. Any changes will be reflected on this page.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>At Knock Knot, we understand that plans can change. Please read our cancellation policy carefully before placing an order. 1.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1537","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.knockknothair.com\/index.php\/wp-json\/wp\/v2\/pages\/1537","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.knockknothair.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.knockknothair.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.knockknothair.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.knockknothair.com\/index.php\/wp-json\/wp\/v2\/comments?post=1537"}],"version-history":[{"count":7,"href":"https:\/\/www.knockknothair.com\/index.php\/wp-json\/wp\/v2\/pages\/1537\/revisions"}],"predecessor-version":[{"id":1548,"href":"https:\/\/www.knockknothair.com\/index.php\/wp-json\/wp\/v2\/pages\/1537\/revisions\/1548"}],"wp:attachment":[{"href":"https:\/\/www.knockknothair.com\/index.php\/wp-json\/wp\/v2\/media?parent=1537"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}